Maintenance 

Keeping Your Truck Up and Running 

Each contract states period, the type of service work to be carried out, price and benefits:  
 
Regular Maintenance Contract:

• Regular forklift truck inspections, planned by your dealer and conducted by a specialist technician, in accordance with the manufacturer's service schedule. 
• Each inspection includes an oil change, lubrication, checks and adjustments, for a pre-agreed price. 
• The inspection report lists the maintenance operations. 
• The dealer will draw up a parts and labour quotation for any extra work that is recommended following this inspection, in order to optimise the availability of your truck and minimise the risk of damage and major repairs.

• This is a maintenance contract with recommended periodic service intervals, aimed at preventing breakdowns. 
• It consists of a complete inspection of all the maintenance items described in the manufacturers service manual for your lift truck. 
• The pre-agreed, all inclusive maintenance price includes truck repair pa
• rts, labour and the services of a technician. The daily checks/controls do not form part of the contract. 
• The maintenance report recommends essential repairs that need to be carried out and quotes them separately.
• This allows the you to plan maintenance expenditure, which is made easier by prior knowledge of the cost, in line with the hourly estimated service schedule.

The Full Service Contract:

• A complete service contract from your Hyster dealer, allowing you to focus completely on your business.
• Your dealer agrees with you a “technical” monthly fee, for a period, typically between 36 to 60 months, in line with the hourly service schedule, which covers parts, labour and the services of a technician. 
• It covers all the maintenance and repair works.
• Daily checks and damage repairs following a handling incident or an accident are excluded.  The contract can also include a tyres option.
• The advantages include: Planning and control of all expenditure; No surprise invoices! Improved cash flow; Optimum use of your truck; Reduced operating costs and a higher resale value for your truck.

Rental Including Maintenance:

• In this case, your Hyster dealer retains ownership of the truck, and you hire it for a period of 3 to 5 years, with the benefit of Full Service.

• In return for an inclusive monthly technical rental fee (Full Service) and financing (Rental), you have access to the truck(s) agreed in the contract. 
• By the end of the contract, the truck has paid for itself.  The total monthly rental fee takes account of depreciation, residual value and the different servicing schedules.
• The contract makes a replacement truck available to you in case of breakdown outside the contractual period. 
• The supply of pneumatic tyres can be included as an option under the technical rental.
• Advantages: You enjoy the benefits of both renting and Full Service but you are released from all the processes associated with owning and reselling your truck.

Use the Dealer Locator to find your local service partner, to discuss which arrangement best meets the needs of your business.

• Parts & Services
• Maintenance
• Parts & Accessories
• Hyster Multiquip