• The safety and security of the Hyster family, of customers, dealer partners, associates and communities, makes up the foundation of our organization. The spread of COVID-19, known as coronavirus, continues to be a growing concern across the globe, and we are taking extra precautions to protect you, our employees and the communities we serve.

    Staying Informed:

    Our Global Task Force continues to evaluate the impact of COVID-19, which involves monitoring the well-being of our associates around the world, working with our supply chain to identify any potential delays in production and keeping an open and regular line of communication with our dealers. These measures ensure we act on the latest information and prepare contingency plans to navigate a very dynamic situation.

    Staying Vigilant:

    Our dedicated global task force and dealer partners will continue to take proactive measures to reduce exposure in our facilities, while maintaining our commitment to serve you and your business. To help safeguard our teams, we have established protocols to reduce exposure through a number of preventive measures in accordance with CDC recommendations including: suspending international air travel, limiting domestic air travel, asking employees to hold meetings virtually, limiting visitors and encouraging social distancing wherever possible.

    Staying Together:

    While we cannot forecast the full impact of the situation, we are proud to support our dealer partners and customers as they work to keep this world moving. Without them, many companies would not be able to move medicine, food, or the staples that are needed during this critical time.

    Thank you for your confidence in Hyster as a trusted partner. We value our community and are committed to helping keep it safe during this time. We will stay vigilant in our efforts and will update our plan and procedures as necessary. Thank you for your support as we navigate this evolving situation.

    Kind regards,

    Harry Sands
    Senior Vice President, MD EMEA
    Hyster-Yale Group