MAINTAINING YOUR HYSTER® FORKLIFT
KEEP MOVING.
Hyster maintenance keeps trucks up and running
The Hyster® distribution network offers an extensive range of forklift truck service & maintenance options, all of which are designed to meet specific requirements.
With a wide variety of solutions available, customer can choose with confidence the best combination of services and price to suit a business need, safe in the knowledge that a Hyster service engineer is dedicated to maximising the uptime of a fleet.
Regular
Forklift Maintenance Contract
- Regular forklift truck
inspections planned by the dealer and conducted by a specialist technician, in
accordance with the manufacturer's service schedule.
- Each inspection includes an oil
change, lubrication, checks and adjustments, for a pre-agreed price.
- The inspection report lists the
maintenance operations.
- The dealer draws up a parts and
labour quotation for any extra work that is recommended in order to optimise
the availability of truck and minimise the risk of damage and major repairs.
Preventive
Forklift Maintenance Contract
- This is a lift truck
maintenance contract with recommended periodic service intervals, aimed at
preventing breakdowns.
- It consists of a complete
inspection of all the maintenance items described in the manufacturer’s service
manual for a lift truck.
- The pre-agreed, all-inclusive
maintenance price includes truck repair parts, labour and the services of a
technician. The daily checks/controls do not form part of the contract.
- The maintenance report
recommends essential repairs that need to be carried out and quotes them
separately, allowing better planning for maintenance expenditure, made easier
by prior knowledge of the cost, in line with the hourly estimated service
schedule.
Full
Service Forklift Maintenance Contract
- A complete service contract
from the Hyster dealer, allowing the customer to focus completely on their
business.
- The dealer agrees with a
customer on a “technical” monthly fee, for a period, typically between 36 to 60
months, in line with the hourly service schedule, which covers parts, labour
and the services of a technician.
- The agreement covers all
maintenance and repair work. Daily checks and damage repairs following a
handling incident or an accident are excluded.
- The contract can include a tyres option.
- Advantages include:
- Planning and control of all
expenditures
- No surprise invoices
- Improved cash flow
- Optimum use of the truck
- Reduced operating costs
- Higher resale value for the
truck.
Rental,
Including Maintenance
In this case, a Hyster dealer retains
ownership of the truck, and the customer hires the truck for a period of 3 to 5
years, with the benefit of Full Service.
- In return for an inclusive
monthly technical rental fee (Full Service) and financing (Rental), customers have
access to the truck(s) agreed in the contract.
- By the end of the contract, the
truck has paid for itself. The total
monthly rental fee takes account of depreciation, residual value and the
different servicing schedules.
- The contract makes a
replacement truck available to you in case of breakdown outside the contractual
period.
- The supply of pneumatic tyres can be included as an
option under the technical rental.
- The main advantage is that customers enjoy the
benefits of operating a truck with full service but are released from all the
processes associated with owning and reselling the truck.