- Efficiency is enhanced thanks to the dependable and reliable Hyster® equipment, which has been provided by Hyster to meet the specific requirements of the application. For example, the Hyster R2.0W reach trucks were specified to handle double deep racking requirements and the Hyster K1.0LAC order pickers allow the operator to pick from the ground and from first level locations as the pallet load is built.
- Uptime is maximised thanks to the agreed service maintenance contract provided through Hyster and its local distribution partner, which includes a strict response time of 2 hours during the working day and 4 hours outside of working hours.
- Productivity is increased thanks to the ongoing intensive forklift training provided for the full range of Hyster equipment supplied through the distribution partner and the operator satisfaction with the Hyster equipment.
- Expenditure has been minimised thanks to the contract forklift hire basis that the Hyster equipment is leased on, enabling CEVA to have better control of materials handling equipment (MHE) costs.
- A strong relationship has developed between CEVA, Hyster and the local distribution partner, resulting in an additional equipment order on long term lease.