Fleet Management
Hyster® forklift truck dealers understand customers’ business and are professionals who can assist in selecting the right forklift truck, as well as providing the most comprehensive support and service in the industry.
Fleet Solutions include:
- Evaluation and assessment of existing equipment
- Management of the fleet usage to optimise utilisation
- Monitoring of maintenances, services and operator trainings
- Monitoring of impacts to help improve site safety
- Monitoring of truck usage and reporting on key performance indicator
- Suggestions on the optimum composition of the fleet to meet business objectives
- Reduction of administration time and resources
- Data presented on Quarterly Business reviews with key findings and clear next steps
- Ongoing support on Quarterly basis
- Helping Customer understand the impact of implemented operational changes
- Continuously tracking possible improvements
- A collection and analysis of application, and telemetry data to draw insights and make recommendations that increase uptime and lower the cost of ownership.
Fleet Insights
For companies that want guidance in the self-management of their material handling fleet
- Training sessions on the telemetry portal tailored specifically to suit individual requirements to aid better utilisation and productivity.
- Set up of report and ongoing support
- Impact alerts sent in real time
- Access to PowerBI dashboards
- Could contribute to the overall cost savings.
- Best suited for locations that have a minimum of 20 trucks – however fleets of lower numbers are still possible
*Telemetry - essential requirement
Fleet Optics Consulting
For companies that want to optimise their forklift truck fleet with help from fleet managers who continually monitor and evaluate truck data.
- The customer will be advised how to use Level 2 telemetry to better manage their fleet, with operator data on impacts and efficiency.
- In addition to the reports set up in Fleet Insights:
- Workforce KPI Report
- Shutdown Alerts
- Impact Alerts
- Checklist Alerts (If level 3 telemetry)
- The Fleet Manager will present bi-annual fleet reviews to the customer.
- Detailed analysis of Usage, Impacts and Operator data, providing suggestions for better fleet management.
The combination of initial fleet training and bi-annual reviews will provide tools for optimisation of the entire fleet.
Fleet Team Contacts
For more information, please contact the EMEA Fleet Team :
FleetCustomerSupportEMEA@hyster-yale.com
Anna Middlehurst
Fleet Management Support Coordinator
+44 7768 145651
Christina Westmeijer
Fleet Management Support Coordinator
+44 7881 257704
Daniela Marri
Senior Fleet Claims Processor
+39 3483 328016
Daria Zimnicka
Manager, Customer Lifecycle I
+44 7980721536
Scot Aitcheson
Head of Commercial Services, Fleet & HY-Care, EMEA
+49 1757267330
