Fleet Management

Customise. Optimise.

Hyster Fleet Management strives to provide the most flexible, cost-effective fleet solutions tailored to individual customers, helping customers reduce operational costs and improve site safety.

Fleet Management

Hyster® forklift truck dealers understand customers’ business and are professionals who can assist in selecting the right forklift truck, as well as providing the most comprehensive support and service in the industry.

A Hyster lift truck fleet

Fleet Solutions include:

  • Evaluation and assessment of existing equipment
  • Management of the fleet usage to optimise utilisation
  • Monitoring of maintenances, services, and operator trainings
  • Monitoring of impacts to help improve site safety
  • Monitoring of truck usage and reporting on key performance indicators
  • Suggestions on the optimum composition of the fleet to meet business objectives
  • Reduction of administration time and resources
  • Data presented on Quarterly Business Reviews with key findings and clear next steps
  • Ongoing support on a quarterly basis
    • Helping customers understand the impact of implemented operational changes
    • Continuously tracking possible improvements
  • A collection and analysis of application and telemetry data to draw insights and make recommendations that increase uptime and lower the cost of ownership

Fleet Insights

For companies that want guidance in the self-management of their material handling fleet

  • Training sessions on the telemetry portal tailored to suit individual requirements, aiding utilisation and productivity
  • Set up of reports and ongoing support
  • Impact alerts sent in real time
  • Access to PowerBI dashboards
  • Could contribute to overall cost savings
  • Best suited for locations that have a minimum of 20 trucks — however, fleets of lower numbers are still possible

  *Telemetry - essential requirement

Fleet Optics Consulting

For companies that want to optimise their forklift truck fleet with help from fleet managers who continually monitor and evaluate truck data

  • The customer will be advised how to use level 2 telemetry to better manage their fleet, with operator data on impacts and efficiency
  • In addition to the reports set up in Fleet Insights:
    • Workforce KPI Reports
    • Shutdown Alerts
    • Impact Alerts
    • Checklist Alerts (If level 3 telemetry)
  • The Fleet Manager will present bi-annual fleet reviews to the customer
  • Detailed analysis of usage, impacts, and operator data, providing suggestions for better fleet management

The combination of initial fleet training and bi-annual reviews will provide tools for optimisation of the entire fleet.

Fleet Team Contacts

For more information, please contact the EMEA Fleet Team :
FleetCustomerSupportEMEA@hyster-yale.com

Anna Middlehurst
Fleet Management Support Coordinator
+44 7768 145651

Christina Westmeijer
Fleet Management Support Coordinator
+44 7881 257704

Daniela Marri
Senior Fleet Claims Processor
+39 3483 328016

Daria Zimnicka
Manager, Customer Lifecycle I
+44 7980721536

Scot Aitcheson
Head of Commercial Services, Fleet & HY-Care, EMEA
+49 1757267330

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